Solutions

PERSONALIZE MASS COMMUNICATIONS BASED ON GLOBAL/REGIONAL/PROJECT/TEAM LEVEL

Hoozin has a complete CMS and can vent information through the carousel or through Communities. Hoozin allows calibrating information on geographical criteria, groups, communities and of course job titles. Basically, any primmer available in the AD would allow us to define mass communication to a targeted group.

Hoozin has an extensive CMS that can push pertinent information to targeted groups based on their geographic location, job title, community membership or project affiliation. Hoozin can vent this information through the carousel, Communities or directly to targeted users.

EMAIL NOTIFICATIONS

Email notifications can easily be configured for all mailbox types. Administrators can configure notifications based on frequency, sender and urgency. A user’s email notifications can easily be integrated in the native Hoozin Notification Center.

MEDIA-RICH NEWS PAGE

Hoozin comes with an out-of-the-box Video Management widget, allowing users to easily share audio and video clips. The Video Management widget makes it simple to configure custom video settings such as appearance, auto play and start from time. Hoozin integrates with YouTube and supports MP4, Ogg and WebM file formats. While Hoozin does guarantee a satisfactory experience from any device, using MP4 file formats often provide the optimal experience.

PERSONALIZED NEWS FEEDS

Hoozin has multiple ways to filter information and produce personalized news feeds for individual users. Pertinent information can be dispersed in a carousel, a user’s news feed or as an announcement. Additional widgets can be leveraged, such as Events, to organize a user’s news feed.

BLOGS – PUBLISHING NEWS

The built-in Blog and RSS widgets allow for blog content to be published directly on a landing page or pushed at a targeted audience.

MICROBLOGS – SOCIAL MESSAGING

Hoozin places a large emphasis on social messaging and was designed to enable social conversations about any topic, within and across departments. One-way Hoozin does this is by enabling social discussion around documents, events, project updates and any company information. Users can avoid searching through old emails and easily reference or add to a discussion at any time. Communities contain live social feeds to display all relevant social discussions to that particular Community.

EMPLOYEE-GENERATED CONTENT (live-post feeds, blogs, wikis, ability to share media and documents/images)

With Hoozin, each employee can easily share updates in the social stream or participate in social discussions. The freedom to share and collaborate increases both innovation and morale. Employee generated content is the backbone of Hoozin. The user experience and the overall value of using Hoozin is increased each time an employee creates, shares or comments on various pieces of content. At the Admin level, specific content can be decaled inappropriate and monitored to stay within compliance of organizational policies..

MESSAGING – ONE TO ONE / MANY PRIVATE MESSAGING

Social messaging can be performed as follows:

• Person to person,
• Person to multiple people,
• Person to post in a Community for all Community members to see,
• Person to a predefined Group (example My Sales Group, My Accountants, etc.)

FORUMS – FAQS, IDEATION, DISCUSSIONS

Hoozin promotes employee self-service and drives innovation with out-of-the-box Forum, FAQ and Ideation applications. Each of these collaborative applications come standard with all social discussion features.

COLLABORATION SPACE FUNCTIONALITY

Hoozin allows organizations to easily construct multiple Collaboration Spaces that we call ‘Communities’.

COMMUNITIES

Hoozin Communities provide departments, groups or teams a dedicated space to communicate on current tasks and projects. Integrating business applications into Communities allows users take action within the dedicated space and begin working on the task at hand. There are three different ‘user’ roles within each Community: Manager, Member and Visitor. Managers can easily control access by setting the Community to be Public, Secured or Hidden. Managers can also add permissions and restrictions to all content that is published within their Community..

E-MAIL & CALENDAR INTEGRATION (with Microsoft Exchange or O365)

Integrating critical third-party tools like e-mail and calendar into your landing page is the first step towards your Digital Workplace. Contrary to popular belief, business users still heavily rely on e-mail and calendars to accomplish day-to-day tasks. In order to drive immediate user adoption, we recommend that you integrate e-mail and Calendar first, or at least early on in your digital strategy.

POLLS & SURVEYS

Hoozin comes with a native Survey & Polling application that can easily be activated in any community, with the click of a button. This application can also be featured as a widget directly on any user’s home landing page. Surveys and polls can easily be configured using the editor and are capable of processing large quantities of data.

MULTI-LANGUAGE SUPPORT

Hoozin has a substantial library of available languages that can easily be changed with a single click. The languages we support today are: Chinese (simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Korean, Norwegian, Polish, Portuguese (Portugal), Russian, Slovak, Spanish, Swedish, Thai . Of course, upon request, we can update our existing language pack with new languages.

MOBILE COMPATIBILITY

Hoozin is web responsive and works on ALL devices and ALL browsers.

PERMISSIONS AND RESTRICTIONS

Hoozin syncs with Active Directory to carry over role-based permissions for each user. Permissions and restrictions can be configured system-wide, for departments, roles, individuals or for pieces of content.

ABILITY TO GRANT ACCESS TO NON-EMPLOYEES

Hoozin leverages a secure method that allows external users to participate in internal communities. Administrators have full control over external users rights and permissions and access can be granted or revoked at any time. Many organizations utilize Hoozin and internal Project Communities for external communications with vendors, partners and customers.

PERSONALIZATION

Keep each user’s social stream relevant and clutter free by prioritizing content based on role, geographic location, department, community membership or other custom search parameters.

RETENTION/ARCHIVAL/DELETION

Hoozin allows Admins to easily create retention policies to archive any type of content and remove content that is no longer relevant. Hoozin makes is simple for Admins to back up their content and restore content was that recently deleted.

WYSIWYG EDITOR: EASY & FAST PUBLISHING

Hoozin makes it effortless to create and publish new content with a WYSIWYG editor system. This offers a quick and easy way to share content with others in the organization. However, Hoozin also includes powerful editing tools to add more complexity and design elements to published content.

DRAFTS: PUBLISH AT A LATER DATE

Hoozin automatically saves drafts of content that is not ready to publish or is awaiting approval. Users can also save final content as a draft and schedule the publishing for a later point in time.

MODERATION: ADD APPROVALS TO PUBLISHING PROCESS

Hoozin comes with built-in content moderation that can be customized by Admins. Content approval can be configured for system-wide, by departments, by role or for individual users.

CHANNELS: PUBLISH ARTICLES TO SPECIFIC AUDIENCES

Hoozin has the ability to push relevant content and applications at specific audiences. These audiences can be configured manually or they can be set up by department, role or Community membership. Dedicated widgets and content can be featured in the carousel or added directly to the end user profile. This can be as simple as having a Local news widget, based on each user’s location, and a Global news widget, which is the same for all users. Admins can also leverage this feature to promote the launch of a new productivity tool by displaying it as a home page widget to the targeted users.

VERSION CONTROL: KEEP VERSIONS OF A POST

Hoozin comes complete with a sophisticated version control system, that requires users to check content in and out before reviewing and editing. Hoozin has full versioning capabilities to track changes, restore previous versions and to monitor modifications.

ARCHIVING: POST SET RETENTION SCHEDULES ON ANY POST

Retention levels are managed by Admin and normally covers all (post, docs, media, etc.).

SEARCH CAPABILITY

Hoozin comes with a comprehensive, built-in search capability that resembles the functionality and ease of use of other common web search brands – Google, Yahoo, Bing. The Hoozin CMS includes core search features such as concept matching, direct link search results and automatic summarization. These robust search capabilities make is easy to locate resources and relevant content, which in turn, increases the overall usage and value received of Hoozin for end users.

SUBSCRIPTIONS: FORCE SUBSCRIBE GROUPS TO COMMUNICATION CHANNELS

Users that are active members of any secured or hidden Community will automatically receive a notification each time a new piece of content is posted. This allows users to remain aware of important news or updates and also allows them to easily participate in current social discussions. Admins can add entire groups of users, based on department, role, location, etc., to Hoozin Communities to ensure that they are receiving all notifications that are relevant.

TAGS: ADD THEMES TO POSTS

Content tagging is a standard feature in Hoozin. Users can leverage tags to classify all types of published content. Tagging articles gives potential readers a quick glimpse of the overall topic or theme that is being conveyed in each piece of content. More importantly, using tags while searching, allows users to quickly filter out irrelevant content and focus solely on the topic at hand. This not only can reduce the time spend searching, but it also can surface beneficial articles that the user may have otherwise overlooked.

MENTIONS: DIRECT MESSAGE USERS ON POSTS

While notifications can be completely customized, sometimes it’s more practical to directly mention a user or community in a piece of published content. Mentions are a standard feature within Hoozin and allows users to directly mention and message other individual users regarding specific pieces of content.

ADD COMMENTS, RATING & LIKES TO POSTS

Like most social technology, Hoozin comes standard with the ability to like, share, rate and comment on posts and other pieces of public content.

FOLLOWING: SUBSCRIBE TO SPECIFIC CHANNELS

At Hoozin, we consider Communities to be internal communication channels that users can leverage to collaborate with one another. Communities can be open to all internal and external users, can require approval to join or can be invite only. Community managers can easily control member access, monitor content publishing and push notifications.

ANALYTICS AND REPORTING

Hoozin comes complete with a comprehensive, built-in Reporting and Analytics module. Hoozin natively categorizes all data and metrics into five sections for ease of analysis (Overview, Tops, Communities, Users and Activity). Admins can also configure custom reports to meet their specific needs.

Overview
– Connected Users
– Connections During the Day
– Active Communities
– User Progression Count
– User Count
– User Adoption
– User Adoption Trends

Tops
– Top Community Creators
– Top Communities
– Top Public Posts
– Top Influencers
– Top Tags

Communities
– Community Count Evolution
– Community Type Breakdown
– Communities Created Each Month
– Top Communities

Users
– Top Influencers
– Top Actors
– Top Posters
– Top Followers
– User Profile Completeness

Activity
– Average Daily Activity
– User Adoption
– Post Type Breakdown
– Post Count Evolution

INTEGRATE WITH EXISTING THIRD PARTY BUSINESS APPLICATIONS

The Hoozin Digital Workplace seamlessly integrates with most third-party business applications, including, but not limited to, all Office 365 assets, SAP, PeopleSoft, Tableau, SharePoint, RSS Feeds, etc. The extensive integration capabilities of Hoozin allows organizations to leverage their existing IT assets and bring them all together into a consolidated, single sign-on Digital Workplace.

HOSTING

Cloud based, single-tenant or multi-tenant

We offer single tenant Hosting on Azure. Typically, in most cases, we stick to one host location. But sometimes customers want to have the data center entry point closer to their end users. One example could be an organization plotting their business users geographically. Hoozin can then activate ‘nearby’ entry points to reduce the ‘last mile’ latency. If necessary, Hoozin leverages the Azure geographical presence. If you’re located in USA or Europe, this call can be reduced to a single location.

IF ON-PREMISE AVAILABLE

Hoozin provides Cloud and On-Premises deployments.

HOW IS GLOBAL ACCESS HANDLED (SINGLE DC HOSTING, REPLICATION BETWEEN REGIONS)?

Cloud Deployments: Managed through Azure Infrastructure, with and intelligent distribution of front-end servers.

On-Premises Deployment: For high-latency areas, the same approach as cloud deployments is recommended. For low-latency areas, we recommend a single server site..

SPECIFIC NETWORK (PERFORMANCE) CONSIDERATION FOR GLOBAL ORGANIZATIONS

Cloud Deployments: Azure manages network speed among their data centers.

On-Premises Deployments: It is important to know the geographic locations of all users in order properly map them. As mentioned above, standard deployments, without Network performance issues, only need a single server site.

SECURE FILE SHARING

Files can be encrypted at the database level, allowing for secure sharing between different users, departments or even organizations. File can be easily protected to remain secure from intruders and unauthorized users.

FILE SYNCHRONIZATION

Hoozin enables file synchronization to ensure that files in two or more locations are updated accordingly. With Hoozin, Admins can chose to synchronize their files using one-way or two-way file synchronization.

LOCATION OF USER FILES

Files within Hoozin are securely stored on the SQL server.

MAXIMUM STORAGE AVAILABLE PER-USER

Each Hoozin user has 1GB of available cloud storage. Additional data plans are available upon request.

REVISIONS: NUMBER OF FILE REVISIONS KEPT ON SYSTEM

The default number of file revisions kept on the system is five. With proper storage capacity planning, this amount can be increased up to an unlimited number of versions/revisions.

Hoozin provides the following training resources:

• On-Site Training
• Instructor Training
• Online Training via WebEx
• Tutorial Videos
• Help Documents

Due to the ease of use of Hoozin, end-users typically do not need to spend copious amounts of time training to fully understand the solution. However, System Admins and Community Managers can greatly benefit from training resources and modules. Stakeholders are provided training either before or during solution deployment. Following this period, users can access documents for ‘self-learning’ or request additional training for new hires, knowledge refreshment or other organizational needs.

Hoozin offers the additional training for the following:

• System Administrators
• Content Management System
• Applications & Widgets
• Reporting & Analytics
• Community Management
• Power Users
• End Users

All training is conducted via WebEx meeting, unless on-site training is specifically requested.

USER FRIENDLY

Hoozin was designed to provide a user-friendly work environment that closely mimics the social software end-user are already using on a daily basis. For end-users, training is typically nor required due to the familiarity of overall concepts and designs. Hoozin’s ease of use is one of the pillars to driving solution adoption and usage among end-users.

Get a first-hand look at Hoozin by logging into functional demo environment, Espresso: https://espresso.hoozin.com/